All FAQs

How much does it cost to post a listing?

Property listings under ₦50,000 advertised value are free. ₦50,000–₦99,999 costs ₦500, and ₦100,000 and above costs ₦1,000 — based on the exact price you enter, regardless of category or rent period. Declutter Marketplace items (furniture, electronics, etc.) are always free to post. Renewing an expired property listing is treated as a new posting and may incur the same fee again. TODO: confirm with team — refund policy for a paid listing that's removed early.

What does the verified badge actually mean?

A verified badge confirms identity checks only — it is not a guarantee that every product or service a seller advertises has been inspected or guaranteed by 9ja EasyListing. Identity verification isn't available yet in the app while we finalise a verification partner; you can see the current status from Account → Verification & Security.

How do I set up a MiniStore?

TODO: confirm with team — MiniStore setup, eligibility and fees aren't built yet; your account currently shows MiniStore as "Not Set Up".

How do I create an account or update my profile?

Sign up with your email from the Sign In page. Once signed in, go to Account → Edit Profile to update your name, photo and bio, or Account → Account Settings to manage your email, password and two-factor authentication. Where you can post or browse is scoped to your chosen town, LGA and state — you can change this anytime from the location pill in the header.

How do payments and withdrawals work?

Listing fees are paid securely at posting time. TODO: confirm with team — this app does not hold buyer/seller funds in escrow or process withdrawals; transactions between buyers and sellers are arranged independently, off-platform.